A CRM Performance Measurement in Banking Using Integrated BSC and Customized ANP-BOCR Approach
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چکیده
منابع مشابه
Performance Evaluation of Banking Organizations Using the New Proposed Integrated DEA-BSC Model
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ژورنال
عنوان ژورنال: Management:Journal of Sustainable Business and Management Solutions in Emerging Economies
سال: 2017
ISSN: 1820-0222
DOI: 10.7595/management.fon.2017.0004